Terms and Conditions
Last Updated: September 15, 2025
1. Acceptance of Terms
By accessing and using Tezi's AI-powered communication platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions ("Terms") govern your use of Tezi Communications LLP's ("Tezi", "we", "us", "our") services, including our website, mobile applications, and related services.
2. Description of Service
Tezi provides an AI-native communication platform designed for B2B growth, including but not limited to:
- AI-powered customer communication tools
- Real-time language translation services
- ERP system integrations
- Analytics and insights dashboard
- Customizable communication workflows
- API access for third-party integrations
3. User Accounts and Registration
To access certain features of our Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You must be at least 18 years old to create an account and use our Service.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Transmit spam, malware, or other harmful content
- Infringe on intellectual property rights
- Harass, abuse, or harm others
- Attempt to gain unauthorized access to our systems
- Use the Service for illegal or unauthorized purposes
- Interfere with or disrupt the Service
5. Payment Terms
Subscription Fees: Access to our Service requires payment of subscription fees as specified in your chosen plan.
Billing: Fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as specified in our Cancellation & Refunds Policy.
Price Changes: We may modify our pricing with 30 days' notice. Continued use of the Service constitutes acceptance of new pricing.
Taxes: You are responsible for all applicable taxes based on your location and the nature of the services provided.
6. Intellectual Property Rights
The Service and its original content, features, and functionality are owned by Tezi Communications LLP and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you upload to our Service, but grant us a license to use, store, and process such content as necessary to provide the Service.
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, Tezi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any damages arising from or related to these Terms or the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
You may terminate your account at any time by contacting our support team. Upon termination, your right to use the Service will cease immediately.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.
11. Contact Information
If you have any questions about these Terms, please contact us:
This agreement is effective as of September 15, 2025 and may be updated from time to time. We will notify you of any material changes via email or through our platform.